This Privacy Policy explains how SpinPolo, operated by Win Top Ltd, collects, uses, stores, and protects your personal data when you use our web platform. These practices apply fully to players residing in the United Kingdom. Please read this page carefully so you understand your rights and our responsibilities.

What We Collect and Why

When you create an account with us, we collect information such as your name, date of birth, email address, and chosen payment details. This information is necessary to verify your identity, process deposits and withdrawals, and meet our obligations under applicable gaming and anti-money laundering standards. During transaction processing, we also receive data from payment gateways — for example, partial card details or digital wallet references — solely to complete and record your financial activity on the platform.

We may share your data with a strictly limited set of external parties where it is necessary to operate our service. These include payment processors who handle your deposits and withdrawals, identity verification services that confirm your age and identity, and regulatory or law enforcement authorities where we are legally required to disclose information. We do not sell your personal data to third parties, and we do not share it for marketing purposes.

How We Protect and Retain Your Data

Your data is protected using 256-bit SSL encryption across all web platform connections, ensuring that information transmitted between your browser and our servers remains private. Data is held on secure servers with restricted internal access — only personnel with a legitimate operational need are permitted to view personal records, and all such access is logged and monitored.

We retain your personal data for as long as your account remains active. Following account closure or a period of verified inactivity, we retain records for the minimum period required by our licensing obligations and applicable law. Once that retention period has elapsed, your data is securely deleted or anonymised. If you would like to know the specific retention period that applies to your account, you may contact us through our support channels.

You have the right to request access to the personal data we hold about you, to ask us to correct any inaccuracies, or to request removal of your data where no legal obligation requires us to keep it. To exercise any of these rights, please reach out to us via the support options available on our web platform. We will respond to verified requests within a reasonable timeframe and in accordance with applicable data protection standards.

If we make material changes to this Privacy Policy, we will notify you through a notice on our web platform or by email to the address registered on your account. We encourage you to review this page periodically. Continued use of the platform following notification of changes constitutes your acknowledgement of the updated policy.

If you have concerns about how we handle your data that we have not resolved to your satisfaction, you have the right to raise a complaint with the relevant data protection authority in your jurisdiction.