These Terms and Conditions govern your use of SpinPolo, operated by Win Top Ltd and licensed by the Anjouan Gaming Authority (licence number ALSI-202509029-FI1). By registering an account or using any part of the site, you confirm that you have read, understood, and agreed to these terms in full. If you do not agree, you must not use SpinPolo.

Player Eligibility and Account Responsibilities

To register and play at SpinPolo, you must be at least 18 years of age. We reserve the right to request proof of age at any point, and we may suspend or close any account where age verification cannot be completed to our satisfaction. Adult residents in the United Kingdom are eligible to register and play under these terms.

Each player is permitted to hold one account only. Opening duplicate or additional accounts — whether under your own name or another identity — is strictly prohibited. Where we identify multiple accounts linked to the same individual, we reserve the right to close the additional accounts, void any associated bonuses, and withhold pending withdrawals pending a full review.

You are responsible for ensuring that all information provided during registration is accurate, complete, and kept up to date. This includes your name, date of birth, address, and payment details. Providing false or misleading information constitutes a breach of these terms and may result in account closure. You are also solely responsible for maintaining the confidentiality of your login credentials. We strongly advise that you do not share your password with any third party. Any activity carried out under your account credentials is your responsibility unless you have notified us promptly of unauthorised access.

Bonuses, Withdrawals, and Prohibited Conduct

When you activate a bonus at SpinPolo, specific conditions apply before any associated winnings become eligible for withdrawal. Bonuses carry a wagering requirement of 35 times the bonus amount. Additional conditions — including minimum deposit thresholds, maximum permitted bet sizes, validity periods, and any requirement to enter a bonus code — are set out at the point of claiming each offer. It is your responsibility to read and understand these conditions before accepting any bonus. We reserve the right to remove bonus funds and related winnings if we determine that the terms of a promotion have not been met.

Withdrawals are processed to the methods available on the site, and minimum withdrawal amounts apply. We aim to process approved withdrawals within 24 hours, though processing times may vary depending on your chosen method and any verification requirements outstanding on your account.

We take the integrity of our platform seriously. The following activities are strictly prohibited: operating more than one account, engaging in any form of collusion with other players, exploiting software errors or technical faults for financial gain, and using automated tools or scripts to interact with the site. Where we have reasonable grounds to suspect any of these activities, we may freeze your account, withhold funds, and report the matter to the relevant authorities. Any winnings obtained through prohibited conduct will be voided.

We may update these terms from time to time. Where changes are material, we will notify you through the site or by the contact details held on your account. Continued use of SpinPolo following notification of updated terms constitutes your acceptance of those changes. If you have a dispute regarding your account or any decision we have made, please contact our support team in the first instance so that we may attempt to resolve the matter directly.